Program Information

The university's New Employee Orientation (NEO) process was developed to ensure the smooth transition of new staff members to the Hopkins environment. This process is a continuous one which emphasizes self-directed learning and skill development. With the assistance of supervisors, co-workers, "internal" customers and the human resources staff, new staff can expect to have the answers to all of their questions regarding the university, in addition to the skills necessary to become a successful member of the Hopkins community.

The NEO process is divided into three phases. Phase One, the General Orientation, includes an overview of the university. A complete list of topics covered is provided below. Phase Two focuses on benefit options and provides new staff an opportunity to make their benefit selections. Finally, Phase Three encourages individual skill development. The university's Management and Staff Training Policy includes training expectations of new managers and supervisors, staff with access to the university's financial and administrative systems, as well as a minimum of three full days of training expected of all non-bargaining unit staff members. It is strongly recommended that new staff complete all of the steps outlined in the NEO process as quickly as possible.

Phase One: General Orientation Topics Covered

• Introduction to Johns Hopkins University (Mission and Motto)
•  History and Structure
• Facilities/Resources/Services
• Cultural Diversity and Sensitivity
• Service Excellence
• Environment of Care (Fire Safety, Hazard Communication, MSDS)
• Occupational Health and Infection Control (Bloodborne Pathogens, Hand Hygiene, PPD)
• HIPAA Overview
• Patient Rights
• Patient Safety Program
• Security
• HR Policies and Procedure