Supervisors are usually first-line managers whose major function are working with and through non-management employees to meet the objectives of the organization and needs of the employees. Supervisors are expected to act as the linkage between management and line staff, which requires balancing two divergent viewpoints. They are expected to be action takers when change is required, even though they sometimes lack the authority to introduce change on their own. Course work in this area is designed to provide basic levels of skill.

The Management and Staff Training Policy addresses the recognition that the productivity and performance of the organization ultimately depend on the depth and quality of knowledge and skills of its managers and supervisors. These individuals are responsible for appropriately administering university Human Resources policies, as well as applicable state and federal laws and regulations. To ensure the quality of the work of its managers and supervisors and to minimize the legal, financial, and physical risks posed by insufficient training, the following policy was adopted:

Within two years of initial employment, it is expected that all new managers and supervisors will complete the JHU Supervisory Training Program established by the administration and conducted by Human Resources, the Department of Health, Safety and Environment, and the General Counsel's Office.

JHU Supervisory Training Program Course List
Participants must complete all seven courses listed below in order to receive a certificate of program completion:

• Success for Supervisors (one day)
  
• Employment Law for Supervisors (one day)
  
• Basic Supervision (one day)
  
• Business Law for Supervisors (4 hours)
  
• Essentials of Communicating with Tact and Finesse (two days)
  
• Introduction to Work Safety and Occupational Health (one day)
  
• Managing Workplace Diversity (one day)

If you need additional information about this program, please call 410.614.6424.