Help Desks
There are three help desks available to assist you. Choosing the right contact depends on the type of assistance you need.
Hopkins Information Technology Services (HITS) Help Desk
The Hopkins Information Technology Services Help Desk provides assistance with LAN connections, desktop issues, system availability and password resets.
- Phone: Last digit of your extension and HELP (4357)
i.e. 443-997 #s = 7-HELP, 410-516 #s = 6-HELP
- Email: HELP@jhmi.edu
CUFS Help Desk
The CUFS Help Desk provides assistance
with a variety of issues pertaining to account access and utilization of financial reporting tools.
Financial Systems Administration (FSA) Help Desk
For questions that are system related or issues that may require technical troubleshooting, contact the Financial Systems Administration (FSA).
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