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Fall 2008 Courses
Managing Stress and Staying Positive in Today’s World
Debra Smith
October 28, 2008 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000
December 11, 2008 – 9:00 am – 4:00 pm – 2024 E. Monument Street, Suite 2-1000
Do you feel unduly stressed by pressures on the job or in your personal life? In this program, you will learn the effects and characteristics of stress and better understand why stress is considered the “invisible” disease. You’ll identify your stressors and your personal stress reactions. You’ll increase your awareness of the mind’s role in the stress cycle, how perception, paradigms, and self-talk contribute to your stress, and how habitual thinking styles can be redirected. You’ll learn how to get rid of your worries, how to break the anger habit, and how to manage physical stress through nutrition, exercise, and relaxation. You’ll use a six-step problem-solving model to take control of your stress situations, discover ways to manage change, and use goal setting to balance the demands of your career and your personal life.
Choosing Civility
Virginia Jacobs
October 30, 2008 – 9:00 am – 4:00 pm – 2024 E. Monument Street, Suite 2-1000
Is civility an asset or a liability in today’s society? How will the demonstration of kindness, respect, and consideration be viewed by others, personally and professionally? This interactive workshop will discuss and demonstrate the value of benevolent words and behaviors. It outlines P.M. Forni’s suggested steps in achieving interpersonal competence that will substantially improve the quality both of your life, as well as the people in your life. In particular, it will demonstrate that civility and care can give you a competitive edge at work.
Crucial Conversations
Pam Somers
November 11, 2008 -- 8:30 am – 11:30 am -- 2024 E. Monument St, Suite 2-1000 (faculty only)
January 29, 2009 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B102
This workshop focuses on the use of powerful conversations and crucial confrontations – transformational conversations that create mutual learning and lead to committed action. The word “confront” means to hold someone accountable, face-to-face. To some, the term may sound harsh, that’s not the intent. Studies have found that when confrontations are handled correctly, communication is open, honest, candid, respectful, and problems are resolved. Participants will learn how to use conversation to strengthen connections and facilitate change. The best individuals, teams, and organizations demonstrate an ability to hold each other accountable. Crucial Confrontations teaches a step-by-step process for dealing with broken promises, violated expectations, and bad behavior.
Time Management: Strategies for Managing Your Day
Ray Perry
November 13, 2008 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000
Imagine the impact on your professional performance if your ability to juggle everything on your plate significantly increased! What would that mean to your productivity and sense of professional satisfaction? In this highly interactive workshop, participants will learn to blend time and task management into a single management approach that compliments any challenging schedule. This practical program will help participants take control of their day and gain greater confidence handling projects, priorities, and deadlines.
Managing Multiple Priorities
Ray Perry
November 19, 2008 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B102
It seems as if there’s always too much to do and not enough time to do it. Imagine the impact on productivity if you learned how to better manage this solution! What would happen to your sense of control and accomplishment during the day? In this practical workshop, you will learn how to get more done in less time – with less stress – by upgrading your skills at managing multiple and sometimes competing priorities.
Speak Like a Pro
Karen Storey
November 19, 2008 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B101
November 21, 2008 -- 8:30 am – 3:30 pm -- 2024 E. Monument Street, Suite 2-1000 (faculty only)
Faculty members win grants and build reputations based (to some extent) on their ability to speak with confidence to large groups of people. Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You’ll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates. Each participant is asked to prepare in advance a 10-minute presentation. Focus on managing stage fright and maintaining composure in front of any size audience. Voice and body language are explored as an effective communication tool. Key ways of adding maximum impact are discussed along with ways of preparing quickly and confidently for any presentation. Each participant is videotaped in order to provide instant feedback on their strengths and areas that need improvement. Especially for faculty who speak English as their second language, this class is a must.
FLEX Talk: Understanding Yourself and Others Better through MBTI Personality Type Theory
Linda Dillon Jones
December 2, 2008 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B102
Communication matters. It’s at the heart of how professional people function effectively. Even people who communicate well typically would volunteer that they also believe they could communicate better. Better and more influential communication can provide an advantage to everyone, especially in understanding individuals whose preferred behavior is different than your own. This course strengthens participants’ self-awareness as individuals and leaders by providing feedback on key components of personality as measured by the Myers-Briggs Type Indicator and offers a review of how participants can use the cues which they see in the behavior of others to provide insights into what their Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior to more effectively work with others. This approach offers a greater opportunity to build a rapport with others, and to influence their decision making and behavior by understanding their preferences for the type of data they normally value most, and the ways in which they most often use it to make choices. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the most advantage from your participation since you won’t have your personal data to consider during discussions.
The Mechanics of Leadership: Influencing Interpersonal and Group Outcomes
Dick Kilburg
December 2, 2008 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000
How can you use your leadership skills to work with a group to accomplish a goal? What is your personal style of influence? What tactics can you use to overcome resistance? Do you need a different “bag of tricks” when influencing subordinates, peers, and other leaders to deliver desired outcomes without negative consequences? This challenge is significant for dyads, small groups, and large departments. This session will provide the opportunity for more personal assessment, as well as case studies to practice the skills being taught.
Dealing with Difficult People
Ray Perry
December 3, 2008 – 9:00 am – 4:00 pm – 2024 E. Monument Street, Suite 2-1000
How often do you deal with difficult people and how well do you handle them? If you were more assertive interacting with the “thorns in your side” – and less aggressive or passive – what would this mean to your level of stress, productivity, and sense of control? In this practical workshop, you will learn how to more effectively handle the different types of difficult people that you encounter. And you’ll do it in a way that strengthens rather than hurts relationships. If difficult people can be frustrating to you, this workshop will provide you with the tools to confidently change your approach.
Leadership Challenges for Women: Overview of Decision-Making and Risk-Taking Strategies
Linda Dillon Jones
November 13, 2008 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B102
December 4, 2008 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Suite 1-500Q (faculty only)
Building a track record of making smart, effective business decisions is critical to both success and status in any organization. However, being invited to the decision-making table can be a challenge, especially for women. This workshop provides the opportunity to learn about and reflect upon your own preferred decision-making and risk taking style. Identify the barriers which prevent you from confident decision-making and explore a strategic process to increase your visibility and credibility in any organization. Further, a series of useful and practical decision-making tools and strategies will be presented and discussed.
Leadership Challenges for Women: Facilitating Group Decision-Making
Linda Dillon Jones
December 11, 2008 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Suite 1-500Q (faculty only)
This session presents John Heron’s decision-making model for groups and provides a way to think about the role of the leader in facilitating group decision-making. A simulation of workplace involvement and process improvement called Lego Man provides the opportunity to pre-plan for group participation and debrief to glean Lessons Learned. A variety of tools are practiced and discussed, along with the issues related to making difficult ethical choices and decisions.
Managing Talent in the 21st Century
Debbie Sampson
December 16, 2008 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000
America’s demographics are changing. Baby boomers are considering retirement, and in order to take their place in the organization, new comers to the workplace will have to learn more advanced levels of skill. In order to create and sustain a culture of excellence, having a comprehensive talent management system is key. This cutting edge workshop will explain the building blocks of a talent management framework and outline an end-to-end process of attracting, developing, engaging, and retaining employees in your team or organization. Participants will also be guided through all three phases of the performance management cycle: Goal Setting (planning), Checkpoint (coaching), and Annual Review (evaluating). By the end of this course, participants will be better able to: orient staff to work, establish clear direction, coach for results, evaluate performance, and further develop others. Taking this course could be the first step to ensuring your organization both attracts and keeps the employees it needs for future success!!
Focus on Underlying Motives: The Key to More Productive Conflict
Linda Dillon Jones
December 18, 2008 – 9:00 am – 4:00 pm – 1101 E. 33rd Street, Room B102
Understanding the underlying motives that govern your interaction with others is the first step in reducing interpersonal conflict. This workshop uses the Strength Deployment Inventory to help you understand your personal strengths in relating to others under two conditions: when things are going well, and when you are faced with disagreement that may produce conflict. Further, the course provides insight into the factors that motive everyone around you, and how you may unwittingly create conflict by challenging the strongly held beliefs of others. Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. Assessment: Registration for this course must be completed one week prior to the class date so that the Strength Deployment Inventory Assessment can be completed prior to the class session.
Cultivating the Power of Emotional Intelligence
Sharon Fries-Britt
December 18, 2008 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000
What makes an individual effective at a job? What skills are necessary to work in a complex, demanding work environment? Increasingly, the answers to these and similar types of questions suggest that organizations are seeking individuals who demonstrate more than the conventional benchmarks of success such as academic credentials and years of experience in a profession. Individuals who have cultivated emotional as well as intellectual abilities are increasingly in demand. These individuals tend to be effective problem solvers with the ability to draw upon a wide range of skills and abilities. They are likely to be more effective and confident in their ability to respond to rapid changes in the workplace. This highly interactive course will provide participants with a better understanding of the nature of emotional intelligence and its applications in the workplace.
Becoming a Conflict Competent Manager
Linda Dillon Jones
January 6, 2009 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
Dealing effectively with conflict is difficult for any leader. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. How can leaders assess how they currently handle conflict and develop the skills they need to deal with conflict more effectively? This course examines the sources of conflict in organizations, and probes the special nature of traditional adversarial roles, hierarchy, and special interests within an organization. Through case studies, role-plays, and examples shared in class, students investigate effective methods for reaching satisfactory agreements. The Conflict Dynamics Profile is administered to provide the individual with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
Assertive Communication: On and Off the Job for EB Faculty Women
Virginia Jacobs
January 8, 2009 -- 8:30 am – 3:30 pm -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
Positive Assertiveness is an interactive workshop designed to help participants develop the ability to establish firm personal and professional boundaries. By completion, they will understand that healthy attention to one’s own wants and needs does not conflict with the principle of respect for others. It will define the difference between Submissive, Assertive and Aggressive behaviors. It will examine the assertive level of each attendee and provide class feedback and usable scripts and practice for quickly focusing a clear message. They will then, be able to gain attention and / or action from others without feeling guilty or selfish. It will help establish an unshakeable positive self image, which ultimately enhances professional credibility.
As a result of using this skill, participants will be able to “speak up” at appropriate times, but practice will also assist individuals who need to modify, change, inhibit or avoid overly aggressive statements or requests which could possibly damage relationships. Direct positive statements alleviate ambiguity and misunderstanding for listeners. Assertive behaviors will ultimately assist in getting work done efficiently. It will reinforce competencies of Interpersonal Communication, Active Listening, Constructive Feedback and Influencing Others.
Executive Wisdom: A Workshop for Leaders on How to Anticipate the Future
Richard Kilburg
January 13, 2009 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
Leaders make dozens and sometimes hundreds of decisions per day. The historical record is replete with examples of individuals doing so with penetrating, far seeing, creative insight and of still others whose folly created severe negative effects for major portions of humanity for long periods of time. This one day workshop is designed to help individuals with leadership responsibilities in the University understand how they can make wiser choices in the performance of their daily responsibilities. Small group exercises and presentations will be used to introduce participants to concepts that describe and support the emergence of Executive Wisdom in individuals and the methods of Wisdom Mapping that can enable them to discern, plan, and act more effectively in their leadership positions.
FLEX Talk: Understanding Yourself and Others Better through MBTI Personality Type Theory (faculty only)
Linda Dillon Jones
January 13 , 2009 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Room 1-500Q
Communication matters. It’s at the heart of how professional people function effectively. Even people who communicate well typically would volunteer that they also believe they could communicate better. Better and more influential communication can provide an advantage to everyone, especially in understanding individuals whose preferred behavior is different than your own. This course strengthens participants’ self-awareness as individuals and leaders by providing feedback on key components of personality as measured by the My ers-Briggs Type Indicator and offers a review of how participants can use the cues which they see in the behavior of others to provide insights into what their Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior to more effectively work with others. This approach offers a greater opportunity to build rapport with others, influence their behavior by presenting them with the type of data they value most, and acknowledge their preferences in decision-making to encourage greater satisfaction. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the most advantage from your participation since you won’t have your personal data to consider during discussions.
The Downside of Anger: Making Changes for a Healthier and Happy Lifestyle
Deborah Hillard
January 15, 2009 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
Did you know that anger could have a negative effect on your career, your family, and your health? This workshop will teach you how to manage your anger and how to use those feelings constructively, rather then destructively. You will be given the tools to manage anger in your day-to-day life and you will gain a better understanding of how anger affects all areas of your life. You will learn and practice new coping skills that allow you to gain control in anger-provoking situations. In addition, several relaxation techniques will be discussed and practiced.
Influencing for Impact: On Being Influential for EB Faculty Women
Linda Dillon Jones
January 22, 2009 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
We all occasionally feel frustrated by our inability to be heard by others. Women may find that this inability to be heard rises to the level of a problem that limits their effectiveness in the organization. Is it possible for women to be on an equal footing with their male colleagues and consistently contribute at a level that is not compromised by stereotypic views or prejudice? Is it possible that the typical communication styles that women adopt may actually be contributing to the problem? Not being on an equal footing with their male counterparts can impact women’s personal effectiveness and limit their ability to influence on both the individual and organizational level. Strengthen your ability to influence others by identifying your preferred influencing styles and strategies. Adopt more productive approaches while maintaining your integrity and authenticity. Learn how the common communication patterns of men and women vary and how conventional assumptions may get in the way of real understanding. Practice strategies that will help you be heard in both interpersonal and group situations.
Getting and Staying Organized
Ray Perry
January 27, 2009 -- 9:00 am – 4:00 pm -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
It’s happened to most of us. We organize our desk on a Monday only to find that it is disorganized by Wednesday. What would happen to productivity and effectiveness if you could get organized and stay that way? How much more control would you have over your day? In this practical workshop, participants will learn the secrets behind organization and space management that lead to a more creative and stress-free work and home environment.
Influence and Power Case Study: The Experience of Rosalind Franklin for EB Faculty Women
Linda Dillon Jones
February 5, 2009 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Suite 2-1000, Room 2-1002
What is the potential effect of lack of influence on your career? For faculty women it can lead to being part of a minority group that can be overlooked and underutilized if they don’t take the appropriate steps to become a well-integrated past of their department. On April 25, 1953, James Watson and Francis Crick published their ground-breaking discovery of the double helix structure of DNA, the molecule essential for passing on genes and the “secret of life”. But their crucial breakthrough depended on the pioneering work of another biologist, Rosalind Franklin, who died at the age of 37 without ever knowing that they had used a crucial piece of her data without her permission, data that played a vital role in their discovery. The Nova documentary “The Secret of Photo 51” is viewed in the session as a case study that illustrates the potential impact of influencing style, faculty relationships, and gender roles. The group discussion which follows will provide a better understanding of how to leverage your personal power and influence in your work every day.
FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory (faculty only)
Linda Dillon Jones
February 24, 2009 -- 8:30 am – 11:30 am -- 2024 E. Monument Street, Room 1-500Q
This session reviews the basics of personality type theory, and then challenge participants to use the behavioral cues which they see in others to provide insight into what their patient’s / colleague’s Myers-Briggs personality type might be, thus providing opportunities to flex their own behavior in order to communicate more effectively. Film clip interviews with patients, small group activities, and practice sessions are used to make this course an interactive and challenging learning activity which will be well-worth your time. Psychological Assessment: Participants are offered the opportunity to complete the MBTI Step II in advance. Small group activities will be structured around MBTI preferences, and in order to participate fully in the sessions, we do ask that you be willing to share your four-letter MBTI code (although personal scores do not need to be shared). If you do not wish to complete the assessment in advance, or to have your Myers-Briggs type known to the group, please let the course coordinator know in advance. In this case, you’re welcome to attend as an observer, but may not receive the mot advantage from your participation since you won’t have your personal data to consider during discussions.
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